Internet, Telephone and TV


Premium Wi-Fi up is free for our guests.

Please select "LINDNER GUEST LAN".
Username: free
Password: internet

Fax service

We are happy to send your fax messages (subject to charge, where appropriate). Please contact reception.

TV & Radio

  • Our TV sets are connected to a satellite system. All popular TV channels are available free of charge.
  • You can listen to various radio stations from your television.

Service from A–Z


Upon request, you can borrow a plug adapter from the hotel reception (a deposit of € 30.00 will be charged to your room and subsequently reimbursed to you once the plug adapter is returned).

Doctor & pharmacies

Staff at reception will be happy to give you advice when choosing a pharmacy/doctor.

Bath robe/towel/slippers

Please contact reception. We will be happy to bring these to your room upon request.

Iron & ironing board

You are welcome to borrow an iron and ironing board (subject to a charge, where appropriate). Please contact reception.

Check out

Please vacate your room on departure day by 12:00h. If you would like to prolong your stay, please discuss this with reception.


Our fitness studio is open daily from 07:00h to 23:00h. The facility is available to you free of charge.

Photocopies & scans

If needed, please contact reception. You can send an email containing the documents you’d like to print to reception. We will be happy to print documents for a fee of € 0.15 (black and white) and € 1.00 (colour). Scanning documents and the first five print-outs (black and white) are free.


Breakfast is served Monday to Friday from 06:30h to 10:30h, and on Saturday and Sunday as well as public holidays from 06:30h to 11:30h in our hotel restaurant.

Baggage service

To have your baggage brought to and from your room, please contact the hotel reception, our employees will be happy to help. We can store your baggage at our hotel reception if you arrive early or need to depart later than your check-out time.

Phone charger

Upon request, you can hand your mobile phone into reception, where it will be charged for you.

Hygiene products

You can get selected toiletries at the hotel reception (toothbrush, shaving set, sewing kit or similar items).

Conference area

We can provide rooms with capacity for up to 100 people. Please contact the banquet department.

Lindner Nights Bonus Programme

Make the most of your stay with the Lindner Nights Bonus Programme! As a Nights member, everything you spend will be turned into points – completely free and without obligation! You can benefit from attractive rewards and free Wi-Fi in all Lindner Hotels & Resorts.


You’ll find a small fridge in your room, where you can keep your own snacks cool. In addition, the hotel has a vending machine with drinks and snacks on the first floor.

Parking spaces

The hotel garage offers a total of 52 parking spaces for a fee of € 3.50 per hour or € 27.00 per day.

Post service

You can have your post sent via the hotel reception. We will notify you if you receive post during your stay at the hotel.

May I smoke on the hotel premises? No!

We would like to advise you that, for the safety of our employees and guests, smoking is not permitted in our rooms or in the public areas of the hotel. For smoking in a non-smoking room we charge a cleaning fee of € 150.00. Thank you for your understanding.

Cleaning service

Our cleaning service is available Monday to Friday. Laundry bags can be found in your room. If you deposit your laundry at the reception by 09:45h, it will be washed and returned to you the same afternoon/evening.


Our booking department is happy to take reservations for all Lindner Hotels & Resorts.

Restaurant & Bar

"Heuriger Am Belvedere" restaurant:

  • Monday – Saturday
    18:00h – 22:30h

2. Restaurant: "Taste it!":

  • Monday – Friday
    06:30h – 10:30h
  • Saturday – Sunday, as well as public holidays
    06:30h – 11:30h

"Canaletto" Bar:

  • Monday – Sunday
    12:00h to 01:00h

Reception desk

You can contact our reception 24 hours a day.


You can store your valuables free of charge in the safe in your room. The hotel accepts no liability for items not deposited in the safe.

Shoe shining machine

Shoe shining machines can be found on all floors except the ground floor.

Alarm service

Our reception is happy to wake you at any hour you request.


The wellness area is open from 17:00h to 22:00h. Massages can be booked in advance.

Payment methods

We accept cash, Mastercard, Visa Card, American Express, as well as debit cards. If you provide a credit card as a guarantee, it is possible to book services on the house bill.

Newspapers and magazines

Newspapers and magazines are available in the restaurant.

Room cards

Your room card gives you access to your room and other rooms in the hotel. Please don’t forget to return it to the hotel reception upon departure.

Room cleaning

Our hotel rooms are cleaned daily from 09:00h to 16:30h.

Room service

Our room service is available daily from 06:30h to 22:30h.

Extra bed

We will be happy to provide an extra bed in your room for a surcharge of € 39.00. Please contact reception.

Getting from A to B

Car rental


Am Stadtpark 1 (im Hilton), 1030 Wien
Tel. +43 810 977424

Bike hire

You can rent bikes from reception for a fee of € 15.00. A deposit of € 100.00 must be paid as a guarantee. Staff at reception will be happy to help.

Public transport

The closest train station is approx. 1.5 km from the hotel. The closest U-Bahn underground station is approx. 1 km from the hotel. The reception team will be happy to help you with information about train connections.


If you wish to book a taxi, please speak to our staff at reception, who will be happy to help.


Vienna International Airport is approx. 18 km from the hotel. For further information about getting to the airport, our reception team will be happy to assist you.

Leisure activities

Schloss Belvedere mit Garten

The Schloss Belvedere (palace), with its permanent Klimt exhibition and vast imperial green, is always worth a visit! 


The "Steffl", the heart of Vienna, is a real eye-catcher and also offers a fabulous view of the city.


Emergency numbers

  • Police: 0 + 133
  • Fire brigade: 0 + 122

Emergency instructions

Upon arrival, we recommend that you take a few safety measures (not only in the hotel):

  • Familiarise yourself with the emergency exits on your floor.
  • Read the emergency escape route instructions on the door in your room.
  • Familiarise yourself with the location of the fire extinguishers and alarm switches on your level.
  • In the case of an emergency/fire, pull the nearest alarm switch.

Emergency exits

Please read the emergency exit information on the door of your room. The emergency exits are clearly marked.

Loss of room card

If you lose your room card, please go to reception and be ready to present your ID.

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