Dear Guests, Partners and Friends,
Nice to see you again! And we very much look forward to welcoming you in our Lindner Hotels & Resorts again. Perhaps a bit different to what you are used to, but no less welcoming.
And to protect you and our staff in this unique situation and to make your trip from booking to check-out as smooth as possible we have consulted respected experts in an extensive overhaul of our ever-strict hygiene and safety standards and adapted them to these exceptional circumstances.
Our measures follow the requirements of the respective local health authorities as well as the institutional expertise of the Robert Koch institute, are always up-to-date and go beyond requirements in many points.
We are happy to inform you that together we can play a part in protecting everybody and what we are doing for your safety, your booking flexibility and of course your well-being in Lindner Hotels & Resorts. Are you up for it? Fabulous!
To make you feel happy and safe when making an online booking we have special offers, which allow you to cancel or change your reservation for free up to 6 p.m. on the day of arrival. Let’s look ahead together.
We’ll stay flexible for you!
Even if we’ll miss our small talk upon arrival: Use our digital Check-in and Check-out-System. You can print out your room card with the QR code and can chill out in your room without making a detour. The invoice is sent by e-mail. Easy!
It goes without saying that we are looking forward to each “hello, great to be here again” and not forgetting “It’s been fantastic here, can’t wait for the next time!” ❤ sounding through our Lobby! A cheery wave also often says more than a 1000 words ❤ and is always good for the soul. See you at ours soon!
The safety, health and well-being of our guests and staff are already and will always be top priority. And we’d like to play a part together with you in the fight against the spread of this virus. So if we greet you with a face mask, our smile for you is just as heartfelt as always.
Wearing a face mask is optional for our guests.
To protect all, in officially defined Corona hotspots, the wearing of a face mask is compulsory for our guests and staff in some areas (restaurant, bar, etc.).
Please also note that for the time being "no cash payments" are preferred in Lindner Hotels & Resorts.
Use any of the digital payment options offered in Lindner Hotels & Resorts. At the moment banks require a PIN code for the following amounts: Visa / Master Card / Giro cards: EUR 25.00; American Express: EUR 50.00.
At Lindner Hotels & Resorts you are always as digital as you want and need to be.
You will find numerous dispensers with hospital-grade disinfectant in public areas, guest toilets and in rooms.
Upon request our staff can also provide you with hand disinfectant and disposable gloves.
These measures will enable us to ensure that we are prepared if need be. On one hand our staff are under strict orders to stay at home if they show the slightest symptoms of the virus. On the other hand they are trained to recognise signs in our guests that might indicate an infection. They shall address them properly, isolate and contact the local health authorities. Please therefore do not delay in informing our staff if you notice that you have symptoms.
Should an illness actually break out in the hotel any measures to protect the health and safety of said persons and the safety of all other persons at the hotel are defined in our emergency guidelines and staff are trained accordingly. Necessary equipment such as protective clothing and medical utensils are available in sufficient quantities in our hotels.