Internet, Telephone and TV

Internet

Wi-Fi up to a speed of 10 MBits/s is free for our guests.

Please select the Lindner Free Wi-Fi.
Username: Room number

You can get a speed of up to 50 MBits/s for € 20.00 per day. For Lindner Nights members this service is free. Please contact our reception (Extension: 656).

Telephone

  • Dial the relevant room number to speak to other hotel guests.
  • For calls within the Czech Republic – Dial 9 + area code + number.
  • For international calls – Dial 9 + country code + area code + number.

Telephone charges

Calls to numbers outside the hotel are subject to charge. This excludes special service numbers involving additional charges.

Fax service

We are happy to send your fax messages (subject to charge, where appropriate). Please contact reception.

TV & Radio

  • Our TV sets are connected to a satellite system. All popular TV channels are available free of charge.
  • You can listen to various radio stations from your television.

Service from A–Z

Adapter

Upon request, you can borrow a plug adapter from the hotel reception (a deposit of € 5.00 will be charged to your room and subsequently reimbursed to you once the plug adapter is returned).

Bath robe/towel/slippers

Please contact reception. We will be happy to bring these to your room upon request.

Iron & ironing board

You are welcome to borrow an iron and ironing board. Please contact reception.

Check out

Please vacate your room on departure day by 12:00h. If you would like to prolong your stay, please discuss this with reception.

Gym

Out fitness studio is open all day. The facility is available to you free of charge.

Photocopies & scans

If needed, please contact reception. We will be happy to show you how to photocopy and scan your documents for a fee of € 0.25.

Breakfast

Breakfast is served Monday to Friday from 06:30h to 10:30h and on Saturday and Sunday from 06:30h to 11:00h in our hotel restaurant.

Baggage service

We can store your baggage at our hotel reception if you arrive early or need to depart later than your check-out time.

Phone charger

Upon request, you can borrow a phone charger from the hotel reception (a deposit of € 5.00 will be charged to your room and subsequently reimbursed to you once the phone charger is returned).

Hygiene products

You can get selected toiletries at the hotel reception (toothbrush, shaving set, sewing kit or similar items).

Conference area

We can provide rooms with capacity for up to 100 people. Please contact the banquet department.

Lindner Nights Bonus Programme

Make the most of your stay with the Lindner Nights Bonus Programme! As a Nights member, everything you spend will be turned into points – completely free and without obligation! You can benefit from attractive rewards and free Wi-Fi in all Lindner Hotels & Resorts.

Minibar

Your room amenities also include a minibar. For prices of all drinks and snacks available, please consult the list provided.

Parking spaces

The hotel’s garage offers a total of 20 parking spaces for a fee of € 26.00 per day.

Post service

You can have your post sent via the hotel reception. We will notify you if you receive post during your stay at the hotel.

May I smoke on the hotel premises? No!

We would like to advise you that, for the safety of our employees and guests, smoking is not permitted in our rooms or in the public areas of the hotel. For smoking in a non-smoking room we charge a cleaning fee of € 150.00. Thank you for your understanding.

Cleaning service

We provide a daily laundry service. Laundry bags can be found in your room. If you deposit your laundry at the reception by 09:00h, it will be washed and returned to you the same afternoon/evening.

Reservations

Our booking department is happy to take reservations for all Lindner Hotels & Resorts.

Restaurant & Bar

"Senses Restaurant":

  • Monday – Friday
    06:30h – 10:30h
  • Saturday – Sunday
    06:30h – 11:00h
  • Monday – Sunday
    12:00h – 23:00h

"Muse" Bar:

  • Monday – Sunday
    11:00h – 01:00h

Reception desk

You can contact our reception 24 hours a day via the extension 656 or 520.

Safe

You can store your valuables free of charge in the safe in your room. The hotel accepts no liability for items not deposited in the safe.

Shoe shining machine

There are shoe shining machines on the ground floor by the lifts.

Alarm service

Our reception is happy to wake you at any hour you request (Extension: 656).

Wellness

Our wellness area is open all day. Our staff will be happy to provide consultations and treatments.

Payment methods

We accept cash, Mastercard, Visa Card, as well as American Express. If you provide a credit card as a guarantee, it is possible to book services on the house bill.

Room cards

Your room card gives you access to your room and other rooms in the hotel. Please don’t forget to return it to the hotel reception upon departure.

Room cleaning

Our hotel rooms are cleaned daily from 09:00h to 13:00h.

Room service

Our room service is available daily from 06:30h to 23:00h. To order drinks and meals, please dial our restaurant extension 775590753.

Extra bed

We will be happy to provide an extra bed for your room (subject to charge, where appropriate). Please contact reception.

Getting from A to B

Car rental

Sixt

Old town Square, 110 00 Praha
Tel. +420 2 22324995

Bike hire

You can rent bikes from reception for a fee. Staff at reception will be happy to help.

Public transport

The closest train station is in Prague, approx. 7.1 km from the hotel. The closest tram stop is approx. 0,2 km from the hotel. The reception team will be happy to help you with information about train connections.

Taxis

If you wish to book a taxi, please speak to our staff at reception, who will be happy to help (Extension: 656).

Airport

Prague Airport is approx. 15.7 km from the hotel. For further information about getting to the airport, our reception team will be happy to assist you.

Leisure activities

The best of Prague!

Enjoy everything Prague has to offer with a breathtaking six-and-a-half-hour tour by bus, on the roof of a tour boat, and a magical stroll through the city. The tour starts at the Wenzelsplatz and, accompanied by commentary by a tour guide, makes its way to the most important places in Prague, such as the National Museum, the Dancing House or Prague Castle. It continues on foot to the Kleinseite district and Kampa island, over the Charles Bridge and through the Old Town Square with its world famous astronomical clock, to the Jewish Quarter (Josefov). After lunch, it continues by boat with an unforgettable view of Hradčany (castle district), the National Theatre and Prague’s other sights. The tour ends at the Dvořák waterfront close to the Čech bridge. A two-course lunch with a drink, as well as refreshment on the ship, are included in the price.

Konopiště and Karlštejn Castles

Visit two magnificent Czech castles in one day. Konopiště Castle was erected in the 13th century and is renowned for its fascinating collection of weapons and antique furniture. Karlštejn Castle was constructed by Karl IV in the 14th century as a repository for crown jewels and holy relics. You will be taken on a tour of the inside of both castles by local tour guides and will feast on a three-course lunch at the foot of one of the castles.

Aquapalace Prague

Experience four hours of fun in the biggest water world in Central Europe. Prague’s unique Aquapalace consists of three areas and spans 9,150 square metres. There are attractions for surf lovers, and there are plenty of Jacuzzis to relax in. This water world has 12 waterslides, one wave pool and a white water river in the outdoor area. We shuttle you from the hotel to the Aquapalace, where three hours of fun await you. Our prices include a transfer to and from the city.

Segway

Experience Prague in three hours with an electric Segway. Access the most beautiful places in Prague with a comfortable, easy-to-use Segway. Have a great time being taken around the city by an experienced, licensed and English-speaking tour guide: there are two routes to choose from. We provide information in other languages through audioguides.

Secrets of the beer

Get to know the secret to brewing the world famous Czech beer during this two-and-a-half-hour tour. Our bus takes you to the visitor centre of STAROPRAMEN, Prague’s biggest brewery. Here you’ll find about the past and present production of Staropramen with an audiovisual show. At the end of the show, traditional beer specialities and two premium beers await you at the bar. We will give you an original beer glass as a souvenir.

Safety

Emergency numbers

  • Reception desk: 656
  • Police: 9 + 158
  • Fire brigade: 9 + 150

Emergency instructions

Upon arrival, we recommend that you take a few safety measures (not only in the hotel):

  • Familiarise yourself with the emergency exits on your floor.
  • Read the emergency escape route instructions on the door in your room.
  • Familiarise yourself with the location of the fire extinguishers and alarm switches on your level.
  • In the case of an emergency/fire, pull the nearest alarm switch.

Emergency exits

Please read the emergency exit information on the door of your room. The emergency exits are clearly marked.

Loss of room card

If you lose your room card, please go to reception and be ready to present your ID.

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