Safety & hygiene measures. What we do for you!  

Internet, Telephone and TV


Wi-Fi is free for our guests. Please contact our reception for a Wi-Fi voucher (Extension: 615).


  • Dial the relevant room number to speak to other hotel guests.
  • For calls within Switzerland – Dial 0 + area code + number.
  • For international calls – Dial 0 + country code + area code + number.

Telephone charges

Please note that all calls to numbers outside the hotel are subject to a fee.

Fax service

We are happy to send your fax messages (subject to charge, where appropriate). Please contact reception.

TV & Radio

  • Our TV sets are connected to a satellite system. All popular TV channels are available free of charge.
  • You can listen to various radio stations from your television.

Service from A–Z


Upon request, you can borrow a plug adapter from the hotel reception (a deposit of CHF 25.00 will be charged to your room and subsequently reimbursed to you once the plug adapter is returned).

Doctor & pharmacies

Staff at reception will be happy to give you advice when choosing a pharmacy/doctor.

Bath robe/towel/slippers

A bath robe and slippers are provided in your room. Bath towels are available in the spa area.

Iron & ironing board

We will be happy to iron your clothes (subject to charge). The prices can be found on the laundry list in your wardrobe. Please contact reception.

Check out

Please vacate your room on departure day by 12:00h. If you would like to prolong your stay, please discuss this with reception.


Our fitness studio is open daily from 07:00h to 22:00h. The facility is available to you free of charge.

Photocopies & scans

If needed, please contact reception. We will be happy to show you how to photocopy and scan your documents for a fee of CHF 0.20.


Breakfast is served daily from 07:00h to 10:30h in our hotel restaurant. On Sundays and public holidays until 11:00h.

Baggage service

To have your baggage brought to and from your room, please contact the hotel reception, our employees will be happy to help. We can store your baggage at our hotel reception if you arrive early or need to depart later than your check-out time.

Phone charger

Upon request, you can borrow a phone charger from the hotel reception (a deposit of CHF 25.00 will be charged to your room and subsequently reimbursed to you once the phone charger is returned).

Hygiene products

You can get selected toiletries at the hotel reception (toothbrush, shaving set, sewing kit or similar items).

Conference area

We can provide rooms with capacity for up to 350 people. Please contact the banquet department.

Lindner Nights Bonus Programme

Make the most of your stay with the Lindner Nights Bonus Programme! As a Nights member, everything you spend will be turned into points – completely free and without obligation! You can benefit from attractive rewards and free Wi-Fi in all Lindner Hotels & Resorts.


Your room amenities also include a minibar. For prices of all drinks and snacks available, please consult the list provided.

Parking spaces

Our hotel car park offers a total of 40 free parking spaces.

Post service

You can have your post sent via the hotel reception. We will notify you if you receive post during your stay at the hotel.

May I smoke on the hotel premises? No!

We would like to advise you that, for the safety of our employees and guests, smoking is not permitted in our rooms or in the public areas of the hotel. For smoking in a non-smoking room we charge a minimum cleaning fee of CHF 300.00. Thank you for your understanding.

Cleaning service

We provide a daily laundry service. Laundry bags can be found in your room. If you deposit your laundry at the reception by 09:00h, it will be washed and returned to you by 18:00h. Washing deposited after 09:00h will be returned to you the following day by 18:00h at the latest. Please check the special conditions for dry cleaning on the laundry list.


Our booking department is happy to take reservations for all Lindner Hotels & Resorts.

Restaurant & Bar

"L’Ambiance" Restaurant:

  • Monday – Sunday
    07:00h – 10:30h (11:00h on Sundays and public holidays)
    12:00h – 14:30h
    18:00h to 21:30h

"Le Vieux Rivage" Bar:

  • Monday – Sunday
    07:00h – 24:00h

Reception desk

You can contact our reception 24 hours a day via the extension 615.


You can store your valuables free of charge in the safe in your room. The hotel accepts no liability for items not deposited in the safe.

Shoe shining machine

There are shoe shining machines on the ground floor.

Alarm service

Our reception is happy to wake you at any hour you request (Extension: 615).


The wellness area is open from 07:00h to 22:00h. Our staff will be happy to provide consultations and treatments.

Payment methods

We accept cash, Mastercard, Visa Card, American Express, as well as debit cards. If you provide a credit card as a guarantee, it is possible to book services on the house bill.

Newspapers and magazines

Newspapers and magazines are available in the hotel lounge.

Room cards

Your room key gives you access to your room. Please don’t forget to return them to the hotel reception upon departure.

Room cleaning

Our hotel rooms are cleaned daily from 09:00h to 18:00h.

Room service

Our room service is available around the clock. To order drinks and meals, please dial our restaurant extension 630.

Extra bed

We will be happy to provide an extra bed for your room (subject to charge, where appropriate). Please contact reception.

Getting from A to B

Car rental


Airport, 3123 Belp
Tel. +41 313 717100

Bike hire

You can rent bikes for a fee from our partner “Swiss Paragliding”. Staff at reception will be happy to help.

Public transport

The closest train station is Interlaken "Ost" and is approx. a five-minute walk from the hotel. We provide a free shuttle service. The reception team will be happy to help you with information about train connections.


If you wish to book a taxi, please speak to our staff at reception, who will be happy to help (Extension: 615).


Bern Airport is approx. 50 km from the hotel. For further information about getting to the airport, our reception team will be happy to assist you.

Leisure activities

Skiing and snowboarding in the Jungfrau region

The Jungfrau region around the Eiger, Mönch and Jungfrau offers outstanding slopes – both for beginners and advanced skiers, young and old.

Adventure sports, white water rafting, paragliding and lots more

Our partners Swiss Paragliding, Outdoor Interlaken and Jetboat offer numerous action-packed trips in the air, on the water or in the mountains.

Jungfraujoch – Top of Europe

Enjoy unforgettable and breathtaking experiences and views on the Jungfraujoch (3,454 m). Take the train from Interlaken Ost to the highest train station in Europe.

Cruises on Lake Thun or Lake Brienz

You’ll be inspired by the ice-blue water of the two lakes. There are fantastic views all around in the mountain landscape of the Bernese Oberland region. <i/>

Harder Kulm

In just eight minutes, the funicular will take you to Interlaken’s local mountain, "Harder Kulm". Once on the observation platform you will not cease to be amazed. Enjoy the breathtaking view of the Eiger, Mönch and Jungfrau mountain range, Interlaken and Lake Thun and Lake Brienz. The train station is just behind our hotel.


There are numerous walking trails in the region for young and old. Find out more about the various trips and trails at the reception or from the leaflets in our information rack in the lobby.


What would Switzerland be without chocolate!? In Interlaken there are a variety of confiseries offering the finest Swiss chocolate. Go to a show, or create your own chocolate. Further information is available at reception.


Emergency numbers

  • Reception desk: 615
  • Police: 0 + 117
  • Fire brigade: 0 + 118

Emergency instructions

Upon arrival, we recommend that you take a few safety measures (not only in the hotel):

  • Familiarise yourself with the emergency exits on your floor.
  • Read the emergency escape route instructions on the door in your room.
  • Familiarise yourself with the location of the fire extinguishers and alarm switches on your level.
  • In the case of an emergency/fire, pull the nearest alarm switch.

Emergency exits

Please read the emergency exit information on the door of your room. The emergency exits are clearly marked.

Loss of room card

Lost room keys incur a charge of CHF 400.00.

Not just better. Different.

Visit us on