Guest reviews - Lindner Park-Hotel Hagenbeck Hamburg

The bedroom was comfortable, clean and spacious. The staff were always helpful, polite and informative.

It was again a wonderful stay, just this time the room category i got seemed to be a down grade. but may be it will be better next time i stay.

It's a great hotel close to the famous zoo. The rooms are big, clean and decorated in different styles like Africa, Asia... It is not in the city center, so if you like shopping or sightseeing you would need a taxi, car or bike.

The room and bathroom are great including the big bed which is essential for roller a sleeper like me :) , complementary coffee capsules machine is great , for a coffee lover therefore was too much appreciated , the staff members are very friendly , willing and able to solve problems professionally . the reception team members are very professional and they love their work too much and too much dedicated to their job . they described addresses and means of transportation professionally during several occasions which went successfully after reaching all required destination safely , check in and check out have been conducted perfectly and professionally , the housekeeping and the room service team are fulfilling requests in no time and professionally , all hotel team members are smiling and greeting guests all the time and maintain good eye contact during communication , very polite , highly etiquette oriented staff members , I was impressed and enjoyed my stay a lot mainly due to the professional treatment of all staff members. I am looking forward to coming back again !

Always a very nice and friendly welcome and support during my stay

It is a very good Hotel with good service and connections in all directions. The Hotel is designed under the impression of Zoo an Africa. That you can find everywhere inclusive in the rooms. Very nice, I can it absolutely recommend.

A nice, modern hotel. Staff are pleasant and helpful. Standard of rooms is very good. I ate at the hotel restaurant. Service and quality of food were good. Dessert portion was on the small side. Check out queue was a little slow.

Really pleasant and clean rooms tastefully designed, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and friendly.