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5/5
Great place to be
2022-05-06
nice area in the neighbourhood of the zoo, easy to reach with public transport, lovely atmosphere, friendly staff, nice room - only point to mention on negative side of the equation was that the mattress was a little bit too hard for my taste. But all in all a very nice experience - and I'll come back.
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Alles super
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5/5
Excellent hotel and service
2022-03-20
Excellent hotel and service
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alles super
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2/5
Poor service, charging 4 Euros for the drinking water !!
2022-02-11
Despite that the hotel is good and clean, there is no doubt about that! the idea is also cool. On the other hand, they charge a lot of money for one night where they act like a fancy hotel, but on the sasme time there is no service included!
For example, they charge you for the DRINKING WATER 4 Euros !
normally 1 bottle of water is free in charge in almost all hotels! no welcome drink, no parking slots for free! charging a city tax of 6 Euros!
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5/5
Tolles Familienhotel
2021-10-18
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5/5
Very good again
2021-09-08
We usually go to Hamburg twice a year and always stay at this hotel, not least thanks to its proximity to the relatives we visit and public transport.
We appreciate the comfortable and soundproof rooms, the great breakfast, the friendly staff as well as the gym, which, however, has recently lost some of its equipment due to, what it seems, a symbiosis with a health service.
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5/5
Super Service, super Personal, klasse Hotel
2021-07-23
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Dear, this was my second stay in your hotel.
A special thanks to Kimberly Buck. She was very friendly and helpful.
The best receptionist I've ever met in a hotel.
Everything was nice but two very important things were not okay.
1) the ventilation system in the room is too noisy and cannot be shut off completely.
it also powered on automatically without any reason.
2) the curtains are not darkening enough. Waking up at 4h30 because of the light is not nice.
You have a good hotel but a good night's rest is the most important one.
It's easy to handle these problems.
BR