Guest reviews - Lindner Congress Hotel Frankfurt

Guest reviews

4.1
out of 5
Very Good
  • 2/5

    Training

    2020-09-21 by Paula J.
    At the reception are unfriendly girls, maybe not so happy because of the customers….same at the Restaurant. Restaurant was close in the evening, same for gym, saune and Wellness - of course all because of Corona.
    • 2020-09-21
      Thank you very much for sharing your feedback with us.
      While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Due tot he corona situation not everything is going back to normal. Our restaurant is not open every day yet. We decide week by week at which days it‘s going to be open. As it is difficult for us to provide the hygienic rules of action which are required by law we decided to close the Wellness & Sauna Area at this time.

      We will adress your feedback regarding the reception an hope to welcome you back soon!

      Best regards,

      Corinna Duesterhaus
      Fron Office Manager
  • 3/5

    Aufgrund der Situation - zu verkraften.

    2020-08-21
    short connection to Industriepark, old Hotel style, Romm size good, bath and carpets used, replacement/fresh up recommended.
    Covid breakfast, small but ok.
    • 2020-10-14
      Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

      Sincerely,

      Corinna Duesterhaus
      Front Office Manager
  • 5/5

    Good in the current situation

    2020-06-26
    Nothing special to add.
    Reception very kind and helpful
    • 2020-07-02
      Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

      Sincerely,

      Corinna Duesterhaus
      Front Office Manager

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