Internet, Telephone and TV

Internet

High speed WiFi is free for our guests.

Please select "LINDNER GUEST LAN" and accept the terms of service.

If you have any questions, please contact our reception (Extension: 603).

Telephone

  • Dial the relevant room number to speak to other hotel guests.
  • For calls within Germany – Dial 0 + area code + number.
  • For international calls – Dial 0 + country code + area code + number.

Telephone charges

All calls for our guests are free. This excludes special service numbers involving additional charges.

Fax service

We are happy to send your fax messages (subject to charge, where appropriate). Please contact reception.

TV & Radio

  • Our TV sets are connected to a satellite system. All popular TV channels are available free of charge.
  • You can listen to various radio stations from your television.

Service from A–Z

Adapter

Upon request, you can borrow a plug adapter from the hotel reception (a deposit of € 25.00 will be charged to your room and subsequently reimbursed to you once the plug adapter is returned).

Doctor & pharmacies

Staff at reception will be happy to give you advice when choosing a pharmacy/doctor.

Bath robe/towel/slippers

Please contact reception. We will be happy to bring these to your room upon request.

Iron & ironing board

You are welcome to borrow an iron and ironing board (subject to a charge, where appropriate). Please contact reception.

Check out

Please vacate your room on departure day by 12:00h. If you would like to prolong your stay, please discuss this with reception.

Gym

Our fitness studio is open daily from 07:00h to 23:00h. The facility is available to you free of charge.

Photocopies & scans

If needed, please contact reception. We will be happy to show you how to photocopy and scan your documents for a fee.

Photocopying fees:

  • up to 10 pages € 0.50 per page
  • up to 50 pages € 0.30 per page
  • from 51 pages € 0.25 per page
  • Surcharge for colour copies: € 0.25 per page

Breakfast

Breakfast is served daily from 06:30h to 10:30h in our hotel restaurant. We offer the Early Bird Breakfast from 04:30h for early risers. € 10.00 (per person).

Baggage service

To have your baggage brought to and from your room, please contact the hotel reception, our employees will be happy to help (porter fee: € 2.50 per baggage item). We can store your baggage at our hotel reception if you arrive early or need to depart later than your check-out time.

Phone charger

Upon request, you can borrow a phone charger from the hotel reception (a deposit of € 25.00 will be charged to your room and subsequently reimbursed to you once the phone charger is returned).

Hygiene products

You can get selected toiletries at the hotel reception (toothbrush, shaving set, sewing kit or similar items).

Conference area

We can provide rooms with capacity for up to 180 people. Please contact the banquet department.

Lindner Nights Bonus Programme

Make the most of your stay with the Lindner Nights Bonus Programme! As a Nights member, everything you spend will be turned into points – completely free and without obligation! You can benefit from attractive rewards and free Wi-Fi in all Lindner Hotels & Resorts.

Minibar

Your room amenities also include a minibar. For prices of all drinks and snacks available, please consult the list provided.

Parking spaces

The hotel garage offers a total of 139 parking spaces for a fee of € 22.00 per day. In addition, 68 hotel-owned parking spaces in front of the hotel are available for a fee of € 19.00 per day.

Post service

You can have your post sent via the hotel reception (stamps are subject to charge). We will notify you if you receive post during your stay at the hotel.

May I smoke on the hotel premises? No!

We would like to advise you that, for the safety of our employees and guests, smoking is not permitted in our rooms or in the public areas of the hotel. For smoking in a non-smoking room we charge a cleaning fee of € 150.00. Thank you for your understanding.

Cleaning service

Our cleaning service is available Monday to Friday. Laundry bags can be found in your room. If you deposit your laundry at the reception by 09:00h, it will be washed and returned to you the same afternoon/evening.

Reservations

Our booking department is happy to take reservations for all Lindner Hotels & Resorts.

Restaurant & Bar

"Albatros" restaurant:

  • Monday – Sunday
    06:30h – 10:30h
    12:00h – 14:30h
    18:00h – 22:30h (à la carte until 22:00h – snack cart after 22:00h)

"Oli’s Bar":

  • Monday – Sunday
    10:00h – 01:00h

Reception desk

You can contact our reception 24 hours a day via the extension 603.

Safe

You can store your valuables free of charge in the safe in your room. The hotel accepts no liability for items not deposited in the safe.

Shoe shining machine

There are shoe shining machines on the first to fourth floors by the lifts.

Alarm service

Our reception is happy to wake you at any hour you request (Extension: 603).

Wellness

Our sauna can be found on the fourth floor right next to the lifts and is open daily from 17:00h to 23:00h.

Payment methods

We accept cash, Mastercard/Euro Card, Visa Card, American Express, Diners Club, JCB, as well as debit cards. If you provide a credit card as a guarantee, it is possible to book services on the house bill.

Newspapers and magazines

Newspapers and magazines are available at reception for a fee.

Room cards

Your room card gives you access to your room and other facilities (sauna and fitness studio) in the hotel. Please don’t forget to return it to the hotel reception upon departure.

Room cleaning

Our hotel rooms are cleaned daily from 09:00h to 13:00h.

Room service

Our room service is available daily around the clock. To order drinks and meals, please dial our restaurant extension 651. Between the hours 01:00h and 05:30h, please dial the extension 601.

Extra bed

We will be happy to provide an extra bed for your room (subject to charge, where appropriate). Please contact reception or housekeeping.

Getting from A to B

Car rental

Sixt

Maritim-Pl. 1/Flughafenstr.120, 40474 Düsseldorf
Tel. +49 180 6666666

Public transport

The closest suburban railway station is in Düsseldorf Unterrath, approx. 800 m from the hotel. The closest train station is approx. 0.2 km from the hotel. The reception team will be happy to help you with information about train connections.

Taxis

If you wish to book a taxi, please speak to our staff at reception, who will be happy to help (Extension: 603).

Airport

Düsseldorf Airport is approx. 2.5 km from the hotel. For further information about getting to the airport, our reception team will be happy to assist you.

Leisure activities

A visit to the Altstadt (Old Town) 

Old town with a visit to the brewery & "the longest bar in the world"

Königsalle & Inner city

Stroll & shop on the Kö

Visit the Opera House

Deutsche Oper on the Rhine

Museum Kunstpalast

Exciting temporary art exhibitions at the Kunstpalast Museum

Events in the MERKUR SPIEL-ARENA

MERKUR SPIEL-ARENA – international concert & events arena, and stadium of the Bundesliga Fortuna Düsseldorf football club.

Events in the ISS Dome

ISS Dome – a famous venue for concerts & events from many different national and international stars. It’s also a venue for the German Ice Hockey Bundesliga playoffs.

Special features

Online Check-in

Use our online check-in to check in quickly, easily and without waiting times. You can get the QR code for your key card at the check-in machines at reception. In order to comply with the legal registration obligation, please hand in your registration form at the hotel reception.

EC card machine

You will find an EC card machine in the hotel lobby opposite the reception.

Safety

Emergency numbers

  • Reception desk: 603
  • Police: 0 + 110
  • Fire brigade: 0 + 112

Emergency instructions

Upon arrival, we recommend that you take a few safety measures (not only in the hotel):

  • Familiarise yourself with the emergency exits on your floor.
  • Read the emergency escape route instructions on the door in your room.
  • Familiarise yourself with the location of the fire extinguishers and alarm switches on your level.
  • In the case of an emergency/fire, pull the nearest alarm switch.

Emergency exits

Please read the emergency exit information on the door of your room. The emergency exits are clearly marked.

Loss of room card

If you lose your room card, please go to reception and be ready to present your ID.

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