Safety & hygiene measures. What we do for you!  

Internet, Telephone and TV

Internet

Wi-Fi is free for our guests.

Please select "Lindner_Guestlan", accept the terms of service and log in.

In case of any questions, please contact our reception (Extension: 320).

Telephone

  • Dial the relevant room number to speak to other hotel guests.
  • For calls within Germany – Dial 0 + area code + number.
  • For international calls – Dial 0 + country code + area code + number.

Telephone charges

All calls for our guests are free. This excludes special service numbers involving additional charges.

TV

  • Our TV sets are connected to a satellite system. All popular TV channels are available free of charge.

Service from A–Z

Adapter

Upon request, you can borrow a plug adapter from the hotel reception (a deposit of € 40.00 will be charged to your room and subsequently reimbursed to you once the plug adapter is returned).

Iron & ironing board

You are welcome to borrow an iron and ironing board (subject to a charge, where appropriate). Please contact reception.

Check out

Please vacate your room on departure day by 12:00h. If you would like to prolong your stay, please discuss this with reception.

Gym

Our fitness studio is open daily from 06:00h to 23:00h. The facility is available to you free of charge.

Photocopies & scans

If needed, please contact reception. We will be happy to show you how to copy your documents for a fee of € 0.40 or how to scan your documents for free.

Breakfast

Breakfast is served from Monday to Saturday from 06:30h to 10:30h and on Sunday and public holidays from 06:30h to 11:30h in our hotel restaurant.

Baggage service

To have your baggage brought to and from your room, please contact the hotel reception. Our employees will be happy to help (subject to availability). We can store your baggage at our hotel reception if you arrive early or need to depart later than your check-out time.

Phone charger

Upon request, you can borrow a phone charger from the hotel reception (a deposit of € 40.00 will be charged to your room and subsequently reimbursed to you once the phone charger is returned).

Conference area

We can provide rooms with a capacity of up to 300 people. Please contact the banquet department.

Lindner Nights Bonus Programme

Make the most of your stay with the Lindner Nights Bonus Programme! As a Nights member, everything you spend will be turned into points – completely free and without obligation! You can benefit from attractive rewards and free Wi-Fi in all Lindner Hotels & Resorts.

Minibar

Your room amenities also include a minibar. For prices of all drinks available , please consult the list provided. Snacks and other drinks can be bought from our vending machines in the lobby.

Parking spaces

The hotel garage offers a total of 100 parking spaces for a fee of € 20.00 per day. Our outdoor car park offers a total of 400 parking spaces for a fee of € 18.00 per day. In addition, there is a public car park opposite the hotel. Please note that there is limited parking time for some of these spaces.

May I smoke on the hotel premises? No!

We would like to advise you that, for the safety of our employees and guests, smoking is not permitted in our rooms or in the public areas of the hotel. For smoking in a non-smoking room we charge a cleaning fee of € 80.00. Thank you for your understanding.

Cleaning service

Our cleaning service is available Monday to Friday. Laundry bags can be found in your room. If you deposit your laundry at the reception by 09:00h, it will be washed and returned to you the same evening after 18:00h.

Restaurant & Bar

Restaurant:

  • Monday – Sunday
    06:30h – 10:30h (on Sundays and public holidays until 11:30h)
    12:00h – 15:00h
    17:30h – 22:30h

Bistro:

  • Monday – Friday
    10:00h – 18:00h

Bar:

  • Monday – Friday
    17:00h – 01:00h (kitchen open and room service available until 24:00h)

Reception desk

You can contact our reception 24 hours a day via the extension 320.

Safe

You can store your valuables free of charge in the safe in your room. The hotel accepts no liability for items not deposited in the safe.

Shoe shining machine

You will find shoe shining machines on the ground floor.

Alarm service

Our reception is happy to wake you at any hour you request (Extension: 320).

Wellness

The wellness area is open from 06:00h to 23:00h. Our staff will be happy to provide consultations and treatments.

Payment methods

We accept Master Card, Visa Card, American Express, Diners Club, JCB, cash, as well as debit cards. If you provide a credit card as a guarantee, it is possible to book services on the house bill.

Room cleaning

Our hotel rooms are cleaned daily from 08:30h to 16:00h.

Room service

Our room service is available daily from 10:00h to 22:00h. To order drinks and meals, please dial our restaurant extension 375.

Extra bed

We will be happy to provide an extra bed for your room (subject to charge, where appropriate). Please contact reception.

Getting from A to B

Car rental

Sixt

Niederkasseler Lohweg 18a, 40547 Düsseldorf
Tel. +49 180 6666666

Bike hire

You can borrow bikes from reception (subject to availability). Staff at reception will be happy to help.

Public transport

The closest train station is in Düsseldorf (central station), approx. 6 km from the hotel. The closest U-Bahn underground station is approx. 450 m (a six-minute walk) from the hotel. The reception team will be happy to help you with information about train connections.

Taxis

If you wish to book a taxi, please speak to our staff at reception, who will be happy to help (Extension: 320).

Airport

Düsseldorf Airport is approx. 7 km from the hotel. For further information about getting to the airport, our reception team will be happy to assist you.

Leisure activities

A visit to the Altstadt (Old Town) 

Old town with a visit to the brewery & "the longest bar in the world"

Königsalle & Inner city

Stroll & shop on the Kö

Visit the Opera House

Deutsche Oper on the Rhine

Museum Kunstpalast

Exciting temporary art exhibitions at the Kunstpalast Museum

Events in the Esprit Arena

Esprit Arena – international concert & events arena, and second stadium of the Bundesliga Fortuna Düsseldorf football club.

Events in the ISS Dome

ISS Dome – a famous venue for concerts & events from many different national and international stars. It’s also a venue for the German Ice Hockey Bundesliga playoffs.

Special features

Online Check-in

Use our online check-in to check in quickly, easily and without waiting times. You can get the QR code for your key card at the check-in machines at reception. In order to comply with the legal registration obligation, please hand in your registration form at the hotel reception.

Fitness & Wellness

You can practice your sport/work balance with 25 of the latest cardio and fitness machines in a studio of approx. 250m².

Electrical vehicle charging station

2 electrical vehicle charging stations in the underground car park

Lindner Quick Pick

(Snack) vending machine in the hotel lobby

SafetY

Emergency numbers

  • Reception desk: 320
  • Police: 0 + 110
  • Fire brigade: 0 + 112

Emergency instructions

Upon arrival, we recommend that you take a few safety measures (not only in the hotel):

  • Familiarise yourself with the emergency exits on your floor.
  • Read the emergency escape route instructions on the door in your room.
  • Familiarise yourself with the location of the fire extinguishers and alarm switches on your level.
  • In the case of an emergency/fire, pull the nearest alarm switch.

Emergency exits

Please read the emergency exit information on the door of your room. The emergency exits are clearly marked.

Loss of room card

If you lose your room card, please go to reception and be ready to present your ID.

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