Internet, Telephone and TV

Internet

Wi-Fi up to a speed of 512 KBits/s is free for our guests.

Please select "LINDNER GUEST LAN".
Username: free
Password: internet

You can get a speed of up to 50 MBits/s for € 9.95 per day. For Lindner Nights members this service is free. Please contact our reception (Extension: 461/462).

Telephone

  • Dial the relevant room number to speak to other hotel guests.
  • For calls within Germany – Dial 0 + area code + number.
  • For international calls – Dial 0 + country code + area code + number.

Telephone charges

All calls for our guests are free. This excludes special service numbers involving additional charges.

Fax service

We are happy to send your fax messages (subject to charge, where appropriate). Please contact reception.

TV & Radio

  • Our TV sets are connected to a satellite system. All popular TV channels are available free of charge.
  • You can select Pay TV offers via your television set. Any fees for these offers will be charged to your room bill.
  • You can listen to various radio stations from your television.

Service from A–Z

Doctor & pharmacies

Staff at reception will be happy to give you advice when choosing a pharmacy/doctor.

Bath robe/towel/slippers

Please contact reception. We will be happy to bring these to your room upon request.

Iron & ironing board

You are welcome to borrow an iron and ironing board (subject to a charge, where appropriate). Please contact reception.

Check out

Please vacate your room on departure day by 12:00h. If you would like to prolong your stay, please discuss this with reception.

Gym

The fitness studio is on the first floor and is open from Monday to Friday from 07:00h to 22:00h, and Saturday and Sunday from 09:00h to 19:00h. The usage of the fitness studio is included.

Breakfast

Breakfast is served from Monday to Sunday from 06:30h to 11:30h in our hotel restaurant.

Baggage service

To have your baggage brought to and from your room, please contact the hotel reception, our employees will be happy to help. We can store your baggage at our hotel reception if you arrive early or need to depart later than your check-out time.

Hygiene products

You can get selected toiletries at the hotel reception (toothbrush, shaving set, sewing kit or similar items).

Lindner Nights Bonus Programme

Make the most of your stay with the Lindner Nights Bonus Programme! As a Nights member, everything you spend will be turned into points – completely free and without obligation! You can benefit from attractive rewards and free Wi-Fi in all Lindner Hotels & Resorts.

Minibar

Your room amenities also include a minibar. For prices of all drinks and snacks available, please consult the list provided.

Parking spaces

There are a limited number of parking spaces available in a adjoining car park, for a fee of € 20.00 per day. Please note, the hotel is not the operator of the underground car park, and there are only limited parking spaces available.

Post service

You can have your post sent via the hotel reception. We will notify you if you receive post during your stay at the hotel.

May I smoke on the hotel premises? No!

We would like to advise you that, for the safety of our employees and guests, smoking is not permitted in our rooms or in the public areas of the hotel. For smoking in a non-smoking room we charge a cleaning fee of € 150.00. Thank you for your understanding.

Cleaning service

Our cleaning service is available Monday to Friday. Laundry bags can be found in your room. If you deposit your laundry at the reception by 08:30h, it will be washed and returned to you the same evening.

Reservations

Our booking department is happy to take reservations for all Lindner Hotels & Resorts.

Restaurant & Bar

"La Gazetta" restaurant:

  • Monday – Saturday
    06:30h – 11:30h
    16:00h – 22:00h
  • Sunday
    06:30h – 11:30h, closed after this time (exceptions: special events, such as trade fairs)

Bar:

  • Monday – Saturday
    12:00h – 24:00h

Reception desk

You can contact our reception 24 hours a day via the extension 461/462.

Safe

You can store your valuables free of charge in the safe in your room. The hotel accepts no liability for items not deposited in the safe.

Shoe shining machine

There are shoe shining machines on the first to sixth floors by the lifts.

Alarm service

Our reception is happy to wake you at any hour you request (Extension: 461/462).

Wellness

Our wellness area, which includes a sauna, is open Monday to Friday from 07:00h to 22:00h, as well as Saturday and Sunday, from 09:00h to 19:00h. It is free for all guests. Our staff will be happy to provide consultations and treatments.

Payment methods

We accept cash, Mastercard, Visa Card, American Express, Diners Club as well as debit cards. If you provide a credit card as a guarantee, it is possible to book services on the house bill.

Newspapers and magazines

Newspapers and magazines are available at the hotel reception.

Room cards

Your room card gives you access to your room and other rooms in the hotel. Please don’t forget to return it to the hotel reception upon departure.

Room cleaning

Our hotel rooms are cleaned daily from 09:00h to 15:00h.

Room service

Our room service is available daily from 12:00h to 24:00h. To order drinks and meals, please dial our restaurant extension 470.

Extra bed

We will be happy to provide an extra bed for your room (subject to charge, where appropriate). Please contact reception.

Getting from A to B

Car rental

Sixt

Marzellenstr. 13-17, 50668 Köln
Tel. +49 180 6666666

Public transport

The closest train station is in Cologne, approx. 0.2 km from the hotel. The closest U-Bahn underground station is approx. 0.2 km from the hotel. The reception team will be happy to help you with information about train connections.

Taxis

If you wish to book a taxi, please speak to our staff at reception, who will be happy to help (Extension: 461/462).

Airport

Cologne Bonn Airport is approx. 15 km from the hotel. For further information about getting to the airport, our reception team will be happy to assist you.

Leisure activities

Kölner Dom (Cologne Cathedral)

The Kölner Dom is one of the most visited sights in Germany and is a UNESCO World Cultural Heritage Site. Experience the cathedral in all its diversity – its history, art works, and above all its spiritual dimensions.

Shopping

Schildergasse is the main shopping strip in Cologne and the most frequented shopping street in Germany. Together with Hohe Str. and Breite Str., it is one of the most popular shopping streets in Germany. 

Kölner Altstadt (Old city of Cologne)

In the Kölner Altstadt the history of the city really comes to life. There are many traces which emphasise its history and show a new side to this city on the Rhine. In the heart of the city, you will also find two of the most frequented shopping streets in Germany.

Römisch-Germanisches Museum (Romano-Germanic Museum)

This museum focuses on the archaeological heritage of Cologne city and its environs, from prehistory to the early Middle Ages.

Cologne Zoo

Established in 1860, the zoological garden in Cologne is the third oldest zoo in Germany. This spacious site with a complex design is home to more than 10,000 animals. 

Cologne Cable Car

Europe’s first cable car offers a ride above the Rhine that affords a unique panoramic view over Cologne.

Museum Ludwig

The collection of the Museum Ludwig contains the most important artistic exhibits of modern art from the beginning of the twentieth century to the present day.

Chocolate Museum

In the Chocolate Museum, visitors can marvel at the production chain for chocolate manufacturing, from the cocoa bean to the finished product. The museum is the first of its type. The tropical house with cocoa plants and the chocolate fountains are particularly popular with visitors.

Musical Dome on the Rhine

The Musical Dome plays host to musicals, such as the "Bodyguard", and opera on a spectacular stage.

Phantasialand

Phantasialand is a leisure park in Brühl near Cologne, and is a byword for great entertainment: With six different themed areas, Phantasialand offers visitors countless amusement rides and shows. The regular season lasts from the end of March to the start of November; in the winter months the park opens for a few weeks with a special winter programme.

Flora and Botanical Garden Cologne

A beautiful site with numerous plant types, palm-lined walkways, camellia and herb gardens, as well as greenhouses that demonstrate the different climate zones.

Belgian District

The Belgian District is the trendy neighbourhood in Cologne and offers hip restaurants, galleries, boutiques and a diverse nightlife with intriguing bars and clubs.

Special features

PC for guests

There is a computer beside reception for guests to surf and do work for free.

Safety

Emergency numbers

  • Reception desk: 461/462
  • Police: 0 + 110
  • Fire brigade: 0 + 112

Emergency instructions

Upon arrival, we recommend that you take a few safety measures (not only in the hotel):

  • Familiarise yourself with the emergency exits on your floor.
  • Read the emergency escape route instructions on the door in your room.
  • Familiarise yourself with the location of the fire extinguishers and alarm switches on your level.
  • In the case of an emergency/fire, pull the nearest alarm switch.

Emergency exits

Please read the emergency exit information on the door of your room. The emergency exits are clearly marked.

Loss of room card

If you lose your room card, please go to reception and be ready to present your ID.

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