Guest reviews - Lindner Hotel City Plaza

The rooms were great. Loved the carpet. The digital shower was also pretty cool. Wifi was flawless and checking in and out painless. The conference services were great and the rooms very suitable for our event.

I was awoken at 11 pm the first night of my stay to a man entering my room. It was a terrifying experience and turned out that the hotel staff accidentally double booked the room. As an apology, they offered me a bottle of water..

On my third day there, they deactivated my key because they didn't know which of the two booked guests stayed in that room. I had the "Do Not Disturb" sign on my door so cleaning staff wouldn't come in. The sign was removed and when I finally got my key re-activated and entered my room, it was clear that the staff had been in there because the security box, which I had locked that morning, with my laptop and passport was wide open.
I would not recommend staying here after this experience.

We had a lovely four nights at the Lindner: great breakfasts, super spa and adequate room. It was a pity that we were moved to a smaller room when we pointed out we had requested a double bed and we were sorry that our room wasn’t cleaned on Monday.

We were at the Lindner hotel city plaza in Cologne with our two kids. The stay was nice. Beds are great, bathroom ok and breakfast excellent. All in all a good stay.

I have spent some nights in the past and found it a great hotel to stay at. This time especially the breakfast and the service at breakfast was insufficient. Waitresses were talking instead of cleaning tables and supporting the coffee machine. The food was one day even taken over from the day before and especially the sliced cheese was curly! Beside that one negative, the fitness room is great and the rooms were as have been!

We asked as a preference to have a room in a quiet place. Wnfortunately, we were on the 1st floor, just above the main hall and in front of the lift, with a view on the white not very clean "roof plate" of the entrance.
The breakfast was perfect, but the buffet room is nice but not very easy when there s a lot of people.
At check out,, I received the facture of another client. I wrote 28th Nov to Ci… to ask to receive my own facture but no answer.

I travel very often to Cologne. I like this Linder hotel and stayed here for more than 25 times now. I like the bed and the breakfast. Also the hotel gym and sauna is a big plus. Two things for improvement to my view : the bathrooms are very outdated and the air conditioning needs maintenance.

The hotel is on a perfect location but thats the only highlight. The lady behind the desk wasn’t helpful. She clearly had a bad day or something. The hotel is expensive. We got snapped at by the bar lady. Beds are too soft, pillows horrible and the bathroom full with oxidation. Not coming here again.